If the instrument is particularly complicated, we highly recommend this service. If you purchase equipment from Spectralab Scientific, we offer installation and familiarization by our service technicians for an additional fee. We will match our warranty duration with our competitors. Do not attempt to repair the equipment or involve a 3rd party without our express permission – this will result in voiding our warranty. Any issues that occur during warranty should be reported immediately, describing the issues in as much detail as possible. Warranty begins from the date your equipment is successfully delivered. If there is ever anything wrong with the equipment, we will replace it.

While your instrument is on warranty, we will provide Email and phone support and troubleshooting if you require assistance. Warranty starts at 3 months, with the option to extend the period. We offer warranty on all refurbished instruments. We are an affordable alternative to many normally expensive business projects. We endeavor to develop strategic partnerships with our clients so that they consider our team as an extension of their employees. We provide value added support and qualification/validation with all our instruments. We are constantly updating our knowledge with the latest technology and information to enable us to deliver the best support in the industry. We have been working with Agilent, Waters, Perkin Elmer, Sciex, Shimadzu, and Thermo instruments for many years. Our team of skilled technicians are experts at fixing analytical instruments.

We follow Installation Qualification, Operational Qualification, and Performance Qualification protocols (IQ, PQ and OQ). Our refurbished instruments are tested and repaired to meet factory specifications.

Power Supply and Power Cord Included, interface cables sold separately.

Single Ply and Carbon Copy Paper Roll Compatible.

Dot Matrix Impact Print head for Kitchen Orders.

Impact Receipt Paper Tear Bar – No Auto Cutter.

Manufacturer: EPSON Part Number: TM-U220D Model: M188D Type: Kitchen Order Printer POS Serial Print Method: 9-pin Serial Impact Dot Matrix Technology: Serial Impact Dot Matrix Sensors: Roll paper cover open sensor, Paper End Sensor Reliability: 18,000,000 MCBF (Lines), 180,000 MTBF (Hours) Auto Cutter Life: 800,000 Cuts Interfaces: RS-232, Drawer kick-out, USB 2.0 Type B, Bidirectional parallel Most noteworthy is the new drop-in paper loading, which is an industry first, and 30% faster printing over the TM-U200. The EPSON TM-U220 uses the same ribbons and paper as the TM-U200, and offers numerous design improvements. EPSON M188D Kitchen Order Printer POS Serial – TM-U220D The EPSON TM-U220 replaces the EPSON TM-U200 Model.

Epson m188d thermal printer